Privacy Policy

Privacy Policy
Last Updated: July 6, 2026 [1]
Welcome to Vélia We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online store and make a purchase. [1]
1. Information We Collect
We collect information that you provide directly to us, as well as data gathered automatically during your visit. [1]
  • Personal Data: Your name, billing address, shipping address, email address, phone number, and payment details (processed securely through encrypted payment gateways).
  • Device Data: Your IP address, browser type, operating system, and tracking data regarding how you browse our product collections. [1, 2, 3]
2. How We Use Your Information
We use your data to maintain the premium standard of our boutique: [1]
  • To process, fulfill, and ship your luxury orders.
  • To send you order updates, tracking links, and customer support assistance.
  • To send you exclusive brand announcements and newsletters (only if you opt-in).
  • To detect and prevent fraudulent transactions or security risks. [1, 2, 3]
3. Sharing Your Information
Vélia does not sell, rent, or trade your personal data. We only share information with trusted third-party providers necessary to run our e-commerce business: [1]
  • Our e-commerce platform and hosting providers.
  • Secure payment processing systems.
  • Courier services and fulfillment partners to deliver your packages.
4. Cookies
We use cookies to improve your shopping experience, remember your preferences, and keep items in your shopping cart as you browse. You can disable cookies in your browser settings, but some features of the Site may not function properly.
5. Data Security
We implement standard Secure Sockets Layer (SSL) encryption to protect your sensitive financial transactions. While no transmission over the internet is completely bulletproof, we follow the highest industry standards to protect your data. [1]
6. Your Rights
Depending on your location, you have the right to access, correct, or request the deletion of the personal data we hold about you. To exercise these rights, please contact our team via the email below. [1, 2]
7. Contact Us
For any questions regarding your data privacy, please reach out to us at:
Vélia@support.com